Delivery & Pickup Information

Cake Care

All cakes produced by Vincent Gadan have a shelf life of five (5) days from the day the cake is received by our customer.


Delivery Availability

At this stage we're able to deliver your product(s) on the following days of the week;

  • Tuesday, between 4PM & 6PM
  • Wednesday, between 4PM & 6PM
  • Thursday, between 4PM & 6PM
  • Friday, between 4PM & 6PM
  • Saturday, between 9AM & 5PM
  • Sunday, between 9AM & 5PM

We do not deliver on Mondays at this point in time.


Delivery Terms

You must enter your preferred delivery date & time in the space provided during the checkout process. Failure to do so might result in your order not being fulfilled and a refund being provided.

Please ensure someone is home during your designated delivery date & time (unless otherwise stated in the delivery details/order comments). If someone is not home during your designated delivery date & time, we will leave the cake in a location that we determine to be safe. If a safe location cannot be found you will be responsible for picking up your product(s) from our bakery. Given this scenario, failure to pickup your product(s) will not result in a refund.


Pickup Availability

At this stage we're able to offer pickup of your product(s) on the following days of the week;

  • Tuesday, between 8AM & 4PM
  • Wednesday, between 8AM & 4PM
  • Thursday, between 8AM & 4PM
  • Friday, between 8AM & 4PM
  • Saturday, between 8AM & 4PM
  • Sunday, between 8AM & 4PM

We do not allow pickups on Mondays at this point in time.


Pickup Terms

You must enter your preferred pickup date & time in the space provided during the checkout process. Failure to do so might result in your order not being fulfilled and a refund being provided.

Please ensure your order is picked up during your designated pickup date & time. Failure to pickup your order on time will not result in a refund or re-production of your products.


Order Cancellation

If you need a cancel your order, this must be done in writing (chef@vincentgadan.com.au) or via phone (0423 810 900at least 48 hours prior to the day of your delivery.


Questions?

If you have any further questions regarding your order or delivery, please contact Vincent Gadan on the contact details below;

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